FAQs
Express Yourself! is a tag line for Unison Tshirts. Here in the design studio, we give you the tools to do just that. Using state-of-the-art tools, you will create a design that we can print onto a T-shirt or other product.
Follow to link to the design studio and select the product type, T-shirt, long sleeve shirt, hat, etc. Select the color of the product.
Select a graphic from a template or our clipart collection. You may upload your artwork or design.
Add text, and shape the text if desired.
Select the number of shirts and sizes required for your project and submit.
Unison Tshirts will send you a free quote based on your artwork submission and quantity. Please include any particular details, such as a specific brand, deadline, etc.
Designing your T-shirt for any reason can be fun and satisfying. However, if you are looking for a professional to design your shirt, we offer those services and can help you from start to finish.
Artwork?
Artwork created/modified and prepared for production provided by the customer will remain the property of Unison Tshirts. Customers providing artwork are responsible for maintaining the rights, image use license, print release, copyright use of all artwork submitted to Unison Tshirts for production. Acceptable formats include JPG, EPS, SVG, AI, CDR, PDF. Print-ready artwork reduces the chance of additional time and fees for artwork creation and modification. Fonts – if your artwork requires a specific font, please include the name of the font. If we do not have that font or a similar font, we may ask you to provide the font file or incur an additional fee for fonts. Colors – We use computer tools to match the colors provided in the artwork. Pantone Color matching is available at an additional cost. Due to differences in computers, monitors, and other display device settings, colors may look different depending on your device to review the colors. During printing, inks have direct heat applied to cause the ink and material to bond and change form. Therefore, ink colors are not guaranteed.
What are the payment options?
We accept credit card payments. Visa, Mastercard, Amex, and Discover. To protect you, we require the following information. Full name, billing address, and shipping address if different from the billing address, email, and phone number. In addition, purchases over $400 may require photo identification to protect you against identity theft. Payments are due in full at the time of ordering.
Shipping?
Shipping is offered to the United States of America by USPS (United States Postal System) and UPS (United Parcel Service). International shipping to Canada, Mexico, Europe, and other destinations. Please get in touch with customerservice@unisontshirts.com to verify the ability to ship to your specific country and location.
Cancellations?
"Made-to-order" and "Custom-made" require email/text approval of proofs. You can cancel a "Made-to-order" or "Custom-made" order before Unison Tshirts sends you artwork proofs. Cancellations incur a 25% administration fee not to exceed $100 for cancellations after Unison Tshirts sends artwork proof. The administration fee covers the artwork, material ordering, and misc costs associated with time spent preparing your order during the artwork approval phase. Once the proof has been accepted/approved, no cancellations, refunds, or exchanges will be allowed. All sales are final.
What is your return policy?
You are important to us, and we want you to be thrilled with your purchase. Money-back guarantee for our products except for made-to-order and custom-made orders. If you are not in love with our product, please contact customerservice@unisontshirts.com within 14 days from product delivery. Items you want to return must be in new condition, not worn or washed. The customer is responsible for shipping costs to Unison Tshirts and is not refundable. "Made-to-Order" products are not eligible for refunds. Would you please explain the concern by contacting customerservice@unisontshirts.com? After review, Unison Tshirt may offer a replacement at the sole discretion of Unison Tshirts. Unison Tshirts will send an email with additional information and instructions. "Custom-made" products are not eligible for refunds or exchanges. All sales are final. Sale items and close-outs do not qualify for refunds or exchanges as all sales are final.